Terms and Conditions
Welcome to Singapore Day Tours Ltd (“we,” “us,” or “our”). By booking a tour with us, you agree to comply with the following terms and conditions:
Booking and Cancellation Policy
24-Hour Free Cancellation: We understand that plans can change. You have the flexibility to cancel your booking up until 24 hours before the activity starts and receive a full refund.
Booking Confirmation
Your booking is confirmed once payment is successfully processed. You will receive a confirmation email containing details of your reservation. Please review this information carefully and contact us immediately if any details are incorrect.
Payment
All payments are securely processed. We accept major credit cards. By providing your payment information, you authorize us to charge the specified amount for your booking.
Changes to Bookings
If you need to make changes to your booking, please contact us as soon as possible. Changes are subject to availability. We will do our best to accommodate your request, but we cannot guarantee availability.
Refunds
Refunds for cancellations made within the 24-hour free cancellation period will be processed promptly. Please allow a reasonable amount of time for the refund to appear in your account.
Weather and Safety
Some activities may be weather-dependent. We prioritize the safety of our guests. In the event of adverse weather conditions or unforeseen circumstances, we may need to cancel or reschedule activities. We will make every effort to notify you in advance and provide suitable alternatives.
Code of Conduct
We strive to create a positive and enjoyable experience for all participants. We reserve the right to refuse service to anyone who violates our code of conduct or poses a safety risk to themselves or others.
Liability
While we take every precaution to ensure your safety, participation in our activities carries inherent risks. We are not liable for personal injury, loss, or damage to personal property during the course of the tour.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Please review these terms regularly to stay informed of any updates.
Contact Us
If you have any questions about these terms and conditions or our services, please contact us at: contact@daytourssingapore.com